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Question

If I apply to close my bank account at an ATM, will it be terminated immediately?

ANSWER
Once you submit your application to the ATM, your bank or company will verify your information and proceed with the request to close your account.
Contact them to receive updates on the status.
Do not dispose of your cash card, passbook, or any related document until your bank or company has completed the close account application.
*There may be cases where we cannot accept your cancellation request as a result of the checking by the relevant bank or company.

- To customers using Seven Bank accounts
It is not possible to close your account via ATM.

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