FAQ

599 results

• The name of the service changed from Remote Banking to Direct Banking Service. Have the services or procedures changed?
• What is "Direct Logon?"
• Will the domestic money transfers or the automatic domestic money transfers be carried out in the order that they are registered?
• I have not received any emails at the new email address that I registered.
• What should I do if an automatic domestic money transfer cannot be carried out due to insufficient funds?
• Can I download a file with an image?
• After I complete the procedure for the Automatic Payment Service in the Direct Banking Service, will a debit incur right away?
• What should I do  if I cannot view my transaction statement in a PDF file via the Direct Banking Service?
• How many automatic domestic money transfers can be set up?
• What are "logon ID" and "logon password"?