FAQ

599 results

• If I want to pay with a Seven Bank cash card with debit card function, do I need to register with "J/Secure"?
• When using a Seven Bank cash card with debit card function at a physical store, do I need to authenticate using a "J/Secure" one-time password or a pre-registered password?
• I would like to open a Seven Bank account. Are there any conditions when opening a Seven Bank account at the ATM?
• Can I use Direct Banking Service overseas?
• I am a foreign national. Please tell me what identity verification documents are required to open an account and how to submit them.
• Can I open an account without International Money Transfer Service from the International Money Transfer app?
• Please describe the sender domain authentication operated by Seven Bank as an email security measure.
• When I made an application for the Loan Service, an error message stating that there is no registered email address appeared. What should I do?
• When I tried to log on to the Direct Banking Service, I was asked to authorize my International Money Transfer app. What should I do?
• When using the Seven Bank International Money Transfer App, where can I find a one-time password that is necessary for app authentication?