FAQ

83 results

• I have not received any emails at the new email address that I registered.
• I received an email for authentication when I applied for opening an account via an ATM, but I failed to click on the link in the email within 24 hours. What should I do?
• I would like to open a Seven Bank account. Are there any conditions when opening a Seven Bank account at the ATM?
• When I used an ATM, a screen requesting me to extend my period of stay appeared, but I have lost a receipt on which the QR code was printed. What should I do?
• Can a person other than the applicant apply for a procedure via ATM Madoguchi (open an account / change information)?
• I made an application for a procedure via ATM Madoguchi (open an account / change information), and then I received an SMS. In what situation do I receive an SMS? Is this a legitimate one?
• Is any fee charged for using ATM Madoguchi?
• I want to check whether the application I made via ATM Madoguchi has been properly accepted.
• I have lost a receipt with a QR code that was issued after I applied for a procedure via ATM Madoguchi. What should I do?
• Can I use ATM Madoguchi (open an account / change information) at any time?