FAQ

105 results

• I applied for the International Money Transfer Service simultaneously when applying for a Seven Bank account. When will I receive a cash card?
• When I inserted my cash card into a Seven Bank ATM, the screen displayed a message,"this card is invalid." What should I do?
• When I set up my account, I registered my seal (personal stamp) or signature; however, use of procedures that use seals or signatures has now been abolished. Will this affect how I use my account?
• Why were procedures based on seals (personal stamps) and signatures abolished?
• How to receive the cash card after opening an account.
• How do I make a transfer from my Seven Bank account?
• I don't know my account number.
• What should I do to cancel (stop) direct debit?
• Can I use the Smartphone ATM Services to withdraw cash from my Seven Bank account?
• Can I open an account with a name other than the name written on my identity verification document?