FAQ

330 results

• What should I do if I am prevented from using direct debit (automatic payment) because of my insufficient balance?
• How do I stop the (paid) paper statement mailing service?
• Can I cancel the addition of electronic money to my nanaco card?
• Can the name of the sender of a domestic money transfer be changed?
• What is the difference between a credit card and a debit card?
• I want to cancel only the debit function of a Seven Bank Cash Card with Debit Card Service.
• When is the debit date and the deposit date in the Monthly Auto-Deposit Service?
• I have cancelled the deposit account before cancelling the agreement for the Monthly Auto-Deposit Service. Will any amount be withdrawn from the debit account?
• What should I do to cancel the agreement for the Monthly Auto-Deposit Service?
• How can I change the financial institution registered for direct debit?