FAQ

113 results

• How can I check transactions from more than three months ago in my online passbook?
• How can I register another email address? (For customers who have accounts)
• How can I delete a registered email address? (For customers who have accounts)
• If I make a request for an extra issue of my statement, how long does it take for delivery?
• How do I switch from a temporary PIN to a PIN?
• How do I switch from a former IY Bank cash card to a Seven Bank IC cash card?
• How can I obtain transaction statements of ordinary deposits, etc. in paper form?
• What should I do if my Seven Bank cash card becomes damaged?
• What should I do if I don't know which seal I registered?
• How do I stop receiving the "Notification from Seven Bank" emails?