FAQ

113 results

• What system is in place to reimburse victims of bank transfer scams?
• What crimes fall under the jurisdiction of the "Criminal Accounts Damage Recovery Act?"
• What is the Criminal Accounts Damage Recovery Act?
• What should I do if I have a nanaco card reissued or change details in the nanaco mobile app?
• How do I register with the point service?
• What should I do if I lose my nanaco card or can't access the nanaco mobile app?
• What are the asterisks on receipts I receive after making a transaction at a Seven Bank ATM?
• Can I have 2 Seven Bank cash cards issued?
• I have opened a Seven Bank account (or had a cash card reissued), but my Seven Bank cash card has not arrived. What should I do?
• What should I do if the account holder of a Seven Bank account passes away?