FAQ

40 results

• What is a personal message?
• What is J/secure2.0?
• How can I change my J/Secure password?
• Which password should I use when using J/Secure?
• How can I register with J/Secure?
• At which JCB member merchants can I use J/Secure?
• My "My Seven Bank App" is linked to "nanaco".  My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how to reset my account with the new "nanaco" number.
• I received a cash card from Seven Bank although I have not taken any procedure.
• I was unable to have my cash card reissued via the Direct Banking Service. Why? * When the following message is displayed: “We currently cannot receive your request for reissuance. If you have any questions, please contact us (U_VP_0180026).”
• I received an advance notice on card renewal. What kind of procedure should I take?