FAQ

25 results

• A deposit was not made on the deposit date. Why?
• Will I be notified of a deposit in the deposit account?
• When is the deposit date in the Monthly Auto-Deposit Service?
• I want to know why the withdrawal from the debit account failed.
• Will I be notified of failure to withdraw from the debit account?
• How can I suspend the withdrawal from the debit account for this month?
• What if the withdrawal from the debit account fails?
• The name of the financial institution and/or the branch office I registered for the Monthly Auto-Deposit Service has changed as a result of integration/abolition. Do I have to follow any procedure?
• When I use the Monthly Auto-Deposit Service, how is it described in statements of the debit account?
• Can I change the debit date for the Monthly Auto-Deposit Service?