FAQ

84 results

• How do I register with the point service?
• What should I do if I lose my nanaco card or can't access the nanaco mobile app?
• Can I have 2 Seven Bank cash cards issued?
• I have opened a Seven Bank account (or had a cash card reissued), but my Seven Bank cash card has not arrived. What should I do?
• What should I do if the account holder of a Seven Bank account passes away?
• What are "Customer ID" and "Confirmation number"?
• What is a "Logon Password?"
• What should I do if my confirmation number is expired (locked)?
• What should I do if I forget the PIN for my Seven Bank cash card？
• I couldn't use an ATM with my temporary PIN. Why?