FAQ

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• If there are insufficient funds (such as a debit) in my ordinary deposit account, will an automatic loan incur?
• For Loan Service repayments, is there a service fee if I use the Automatic Payment Service from my Seven Bank account to make an early repayment?
• Can I apply for the Loan Service without opening a Seven Bank account?
• I accidentally transferred money into a Seven Bank account as part of a bank transfer scam. How should I request this money be reimbursed?
• How do I collect points using a Seven Bank account?
• How can a person aged under 15 apply for opening an account?
• I have opened a Seven Bank account (or had a cash card reissued), but my Seven Bank cash card has not arrived. What should I do?
• Can I use old Chinese characters when registering my Seven Bank account holder name?
• What is the Seven Bank account privacy policy?
• Can I apply for Maruyuu or welfare time deposits with my Seven Bank account?