FAQ

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• If I change my registered information via ATM Madoguchi, will the information be updated soon?
• Is any fee charged for using ATM Madoguchi?
• I have lost a receipt with a QR code that was issued after I applied for a procedure via ATM Madoguchi. What should I do?
• Will the ATMs that are currently not eligible for ATM Madoguchi be replaced with eligible ATMs?
• I am planning on moving overseas. How can I change my registered information, such as my address?
• What system is in place to reimburse victims of bank transfer scams?
• What should I do to repay my loan?
• What documents do I need to apply for the Loan Service?
• What happens to the other available transactions if my Loan Service application did not successfully pass through the screening?
• When can I start using the Loan Service after applying?