FAQ

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• How far can I go back to track my statement with my Seven Bank Cash Card with Debit Card Service?
• I tried to pay with my Seven Bank Cash Card with Debit Card Service but payment failed. Why?
• For what countries can the International Money Transfer Service be used, and where can money transfers be picked up?
• Do Loan Service repayments from Seven Bank ATMs have to be in cash?
• What should I do if my monthly repayment for the Loan Service is delayed?
• What is the domain for the emails sent by the Notification Email Service?
• Will all funds stolen through bank transfer scams be returned?
• I currently hold Seven Bank shares. How can I change registered information such as my address?
• What should I do if I forget the PIN for my Seven Bank cash card？
• What is the fee to have a Seven Bank cash card reissued?