FAQ

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• What is "phishing?"
• I submitted my residence card via the Residence Card Submission Site. How long does it take until the registration is completed?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.As there was a change to my registered information, I selected "Yes." What...
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.In what situation is this notice displayed?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I see the notice displayed under that title again?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I have lost a receipt with a QR code that was issued by the ATM. What shoul...
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I tapped the wrong button, making a mistake between "Yes" and "No." What ...
• When I used an ATM, a screen requesting me to extend my period of stay appeared. What will happen if I do not complete the procedure?
• Can I install and use the SEVEN BANK Money Transfer App on multiple smartphones?