FAQ

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• Can I check the information I have registered with Seven Bank?
• What should I do when I have entered an incorrect PIN and my Seven Bank cash card has been locked?
• When will I be able to use the International Money Transfer Service after I made an application for the service?
• I am hard of hearing. Please tell me how to submit an inquiry, other than by telephone.
• How do I stop the (paid) paper statement mailing service?
• What are Seven Bank's branch names?
• What is the difference between a credit card and a debit card?
• Can I charge my nanaco and check my nanaco balance at Seven Bank ATMs?
• When is the debit date and the deposit date in the Monthly Auto-Deposit Service?
• How can I apply for a Seven Bank Cash Card with Debit Card Service?