FAQ

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• I would like to open a Seven Bank account. Are there any conditions when opening a Seven Bank account at the ATM?
• Can I open an account without International Money Transfer Service from the International Money Transfer app?
• I received a postcard notifying me of the restrictions on the use of my account. What should I do to be able to use my account again?
• How to receive the cash card after opening an account.
• I don't know my account number.
• Is it possible to open an account even if the registered email address is a free address?
• I want to know why the withdrawal from the debit account failed.
• What if my Seven Bank account (ordinary deposit) balance is not enough for the monthly repayment amount in the Loan Service? Will a debit incur to my account?
• What steps do I need to take as per the "Criminal Accounts Damage Recovery Act" to be reimbursed for stolen funds?
• How much are the fees for domestic money transfers to Seven Bank accounts?