FAQ

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• At which financial institution can I register a debit account for the Monthly Auto-Deposit Service?
• Do I have to present my Individual Number (My Number) when opening a bank account?
• Can I designate my Seven Bank account as the receiving account for public pensions such as employee's pension and national pension?
• Are funds sent through international money transfers deposited into overseas receiver's accounts?
• When opening an account or applying for a card loan, what should I do if there is no selection item that corresponds to "occupation" and "transaction purpose (main purpose of ac...
• I opened a new account and received my cash card. How do I use the Direct Banking Service with a smartphone?
• Where do I check for the latest "Seven Bank Account Terms and Conditions" and the "Service Outline?"
• Can I transfer the money borrowed in the Loan Service directly to the account of another financial institution?
• Can I apply for a loan service at the same time as opening a Seven Bank account?
• How can I change the account into which I receive dividends?