FAQ

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• My name registered for my Seven Bank account has been changed. Do I have to follow any procedure in relation to the Monthly Auto-Deposit Service?
• Will I be notified of a deposit in the deposit account?
• How can I suspend the withdrawal from the debit account for this month?
• Do Seven Bank accounts become unavailable (for example, because of system maintenance) on certain fixed days of the month?
• The automatic payment request form to be submitted to an available company (such as a credit card company) has a field in which I am supposed to affix my registered seal. Howeve...
• Do your issue passbooks for Seven Bank accounts?
• How can I register another email address? (For customers who have accounts)
• How can I delete a registered email address? (For customers who have accounts)
• What identity verification documents are required to apply for an account?
• After I perform a domestic money transfer from my Seven Bank account, how do I check whether I performed the operation correctly or not?