FAQ

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• I use a Seven Bank Cash Card with Debit Card Service incorporating nanaco. Upon renewal of the card, will the nanaco balance and nanaco points on my current card be transferred ...
• I had my Seven Bank cash card reissued, and the new cash card has arrived. Do I need to perform any procedures for direct banking?
• An error occurred, and I can't use My Seven Bank.
• What is the difference between a credit card and a debit card?
• When is the debit date and the deposit date in the Monthly Auto-Deposit Service?
• Will the Debit Card Number of my Seven Bank Cash Card with Debit Card Service be changed when the current card expires and a new card is issued?
• What can and can I not do when using a Seven Bank ATM built-in intercom?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay for purchases at 7-Eleven and other convenience stores or other shops?
• I was unable to conduct a transaction (withdrawal of money) via a Seven Bank ATM, and I received a receipt requesting the submission of an image of the residence card. Do I have...
• I made an application for a procedure via ATM Madoguchi (open an account / change information), and then I received an SMS. In what situation do I receive an SMS? Is this a legi...