FAQ

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• What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
• What is App authentication?
• I received a new card. What should I do with my current card?
• What should I do if I want to apply for International Money Transfer Service after opening an account?
• What services can I use after my immediate account is set up?
• Can I register my Seven Bank debit card for Apple Pay or Google Pay?
• Can I use my smartphone for ATMs?
• The name printed in Katakana on the cash card is incorrect. Can this be changed?
• How many bank bills can be deposited or withdrawn per transaction at the maximum via a Seven Bank ATM?
• Can I suspend the Monthly Auto-Deposit Service temporarily?