FAQ

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• How do I change my MyJCB password?
• Will I still receive nanaco points when I use my Seven Bank Cash Card with Debit Card Service at a non-Seven & i Group JCB merchant?
• What are the target transactions of the Smartphone Authentication Service?
• When are domestic money transfers reflected to the recipient's account?
• What is the interest rate if I cancel my time deposit before maturity?
• I submitted an automatic payment request form, but it was returned. What should I do?
• Can I use a card that was issued outside of Japan, at Seven Bank ATMs?
• How can I output data from my online passbook?
• How can I check transactions from more than three months ago in my online passbook?
• How can I register another email address? (For customers who have accounts)