FAQ

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• Will Seven Bank contact me if an error occurs with domestic money transfer?
• What should I do if my registered name has changed?
• How do I change my registered seal?
• What should I do if I lose (due to misplacement or theft) my Seven Bank cash card?
• How do I change the PIN for my Seven Bank cash card?
• What should I do if I lose my registered seal?
• What should I do if my personal information, such as my registered address, telephone number or employer, has changed (including cases where my written address has changed becau...
• Is there an email notification service to let me know when the maturity date for my time deposit draws near?
• Is my Seven Bank account covered by deposit insurance?
• What is the "Direct Banking Service?"