FAQ

ＡＮＤ 323 results

• I received an email titled "Information on Opening an Account with the International Money Transfer Service." What should I do?
• Can I convert nanaco points into electronic money via a Seven Bank ATM?
• How can I charge nanaco?
• I received a new card with a renewed expiry date. Do I have to take any procedure with regard to the card information I have registered for online shopping services?
• When I set up my account, I registered my seal (personal stamp) or signature; however, use of procedures that use seals or signatures has now been abolished. Will this affect ho...
• Can I have an application form sent to me by mail?
• What can I do on MyJCB?
• After opening the account, the cash card has been sent to me but I was not home so I could not receive it. What should I do now?
• When I charge the cashless payment app or electronic money card with cash, will I receive change? (Can I deposit only part of the cash I put into the ATM?)
• How do I stop the (paid) paper statement mailing service?