FAQ

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• For what countries can the International Money Transfer Service be used, and where can money transfers be picked up?
• What are the screening standards applied when signing up for the International Money Transfer Service?
• When does the term to calculate monthly repayment interest rates in the Loan Service start and end?
• What are the screening standards for the Loan Service applications?
• What is the difference between "IC card transactions" and "non-IC card transactions" when changing limits at Seven Bank ATMs?
• Can I use a Seven Bank Cash Card for automatic withdrawals to pay utilities and credit card payment?
• What are "Customer ID" and "Confirmation number"?
• I reinstalled and tried to set up the Seven Bank International Money Transfer App, but I got an error in the takeover.
• When using app authentication, do I need both the My Seven Bank app and the Seven Bank International Money Transfer App?
• My "My Seven Bank App" is linked to "nanaco".  My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how t...