FAQ

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• Can I have an application form sent to me by mail?
• I want to check whether the application I made via ATM Madoguchi has been properly accepted.
• When I made an application to register an additional receiver of international money transfer via the Direct Banking Service or Seven Bank International Money Transfer App, I re...
• When I made an application for the International Money Transfer Service via the Direct Banking Service, I received a letter notifying me of the deficiency in my application. Wha...
• When will I be able to use the International Money Transfer Service after I made an application for the service?
• What happens to the other available transactions if my Loan Service application did not successfully pass through the screening?
• How much time does it take to screen the Loan Service applications?
• I made an application for a procedure via ATM Madoguchi (open an account / change information), and then I received an SMS. In what situation do I receive an SMS? Is this a legi...
• The deadline for confirming my application for the Automatic Payment Service has passed. What should I do?
• What is meant by "Application pending" which appears in statements of the Monthly Auto-Deposit Service?