FAQ

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• What service charges apply when using the International Money Transfer Service?
• What amounts are available to make early repayments in the Loan Service?
• What should I do to repay my loan?
• When can I start using the Loan Service after applying?
• Is there a way I can check a summary of the transaction details in my Seven Bank account?
• How much are the fees for domestic money transfers to Seven Bank accounts?
• How do I register or change my email address?
• When I made an application for the Loan Service, an error message stating that there is no registered email address appeared. What should I do?
• I uninstalled the Seven Bank International Money Transfer App without completing the takeover settings for the app. What should I do?
• I submitted my residence card via the Residence Card Submission Site. How long does it take until the registration is completed?