FAQ

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• I couldn't use an ATM with my temporary PIN. Why?
• Can I withdraw cash at overseas ATMs with a Seven Bank Cash Card with Debit Card Service?
• What can I do at Seven Bank ATMs?
• I would like to open a Seven Bank account. Are there any conditions when opening a Seven Bank account at the ATM?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.In what situation is this notice displayed?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I see the notice displayed under that title again?
• Can I convert nanaco points into electronic money via a Seven Bank ATM?
• When I inserted my cash card into a Seven Bank ATM, the screen displayed a message,"this card is invalid." What should I do?
• Can I use the Smartphone ATM Services to withdraw cash from my Seven Bank account?
• Can I use my smartphone for ATMs?