FAQ

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• Can I use my Seven Bank Cash Card with Debit Card Service to pay monthly bills such as a cell phone bill?
• Can I continue to use an expired Seven Bank Cash Card with Debit Card Service as a cash card or nanaco Card?
• Do Seven Bank accounts become unavailable (for example, because of system maintenance) on certain fixed days of the month?
• How can I register another email address? (For customers who have accounts)
• How can I obtain transaction statements of ordinary deposits, etc. in paper form?
• What if my Seven Bank account (ordinary deposit) balance is not enough for the monthly repayment amount in the Loan Service? Will a debit incur to my account?
• Is it possible to arrange for money, for rent or for other purposes, to be transferred on the same day every month to a specific receiver (automatic domestic money transfers)?
• What are "Customer ID" and "Confirmation number"?
• What are services are available with the Direct Banking Service?
• Can I change the maturity instructions for Time Deposits for my Seven Bank account (to automatically renew the Time Deposit for both the interest and the principle or for the pr...