FAQ

Ａ 598 results

• What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
• What should I do if the app authentication function is locked?
• What is a personal message?
• I received an advance notice on card renewal. What kind of procedure should I take?
• I received a new card. What should I do with my current card?
• I want to know why the withdrawal from the debit account failed.
• I want to check whether the application I made via ATM Madoguchi has been properly accepted.
• I have made an application for a procedure via ATM Madoguchi (open an account / change information), but the face photo on my identity verification document does not match my fa...
• If I change my registered information via ATM Madoguchi, will the information be updated soon?
• Are there any documents necessary for using ATM Madoguchi (open an account / change information)?