FAQ

Ａ 598 results

• I received a new card. When can I start to use it?
• What should I do to cancel the agreement for the Monthly Auto-Deposit Service?
• How can I change the deposit amount?
• Can I suspend the Monthly Auto-Deposit Service temporarily?
• What is meant by "Application pending" which appears in statements of the Monthly Auto-Deposit Service?
• I have not received any emails at the new email address that I registered.
• Is any fee charged for using ATM Madoguchi?
• I have lost a receipt with a QR code that was issued after I applied for a procedure via ATM Madoguchi. What should I do?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I see the notice displayed under that title again?
• I was unable to have my cash card reissued via the Direct Banking Service. Why? * When the following message is displayed: “We currently cannot receive your request for reissuan...