FAQ

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• I have registered for app authentication. Do I need a Direct Banking Card?
• Please tell me how to contact you by email (inquiry form).
• I received a cash card from Seven Bank although I have not taken any procedure.
• I have not been issued a new card. Can I continue to use my current card?
• I want to know the current terms and conditions for the agreement for the Monthly Auto-Deposit Service.
• Will I be notified of a deposit in the deposit account?
• When is the deposit date in the Monthly Auto-Deposit Service?
• How can I suspend the withdrawal from the debit account for this month?
• Can I change the debit date for the Monthly Auto-Deposit Service?
• At which financial institution can I register a debit account for the Monthly Auto-Deposit Service?