FAQ

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• I entered my telephone number to register for the Direct Banking Service or reset my logon ID or logon password, but I got a message that I entered an incorrect telephone number...
• Can I charge my nanaco and check my nanaco balance at Seven Bank ATMs?
• Can I receive my Seven Bank cash card at a location other than the registered address?
• I want to cancel only the debit function of a Seven Bank Cash Card with Debit Card Service.
• My name registered for my Seven Bank account has been changed. Do I have to follow any procedure in relation to the Monthly Auto-Deposit Service?
• Do I need to have a nanaco card before making a Seven Bank Cash Card with Debit Card Service?
• What is the membership fee for the Seven Bank Cash Card with Debit Card Service?
• Is there an audit to join the Seven Bank Cash Card with Debit Card Service?
• What types of Seven Bank Cash Cards with Debit Card Service are there?
• How can I apply for a Seven Bank Cash Card with Debit Card Service?