FAQ

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• Are any fees incurred when I use my Seven Bank Cash Card with Debit Card Service overseas?
• How can I change the amount limit for my Seven Bank Cash Card with Debit Card Service?
• Is there an amount limit with a Seven Bank Cash Card with Debit Card Service?
• I canceled a product that I purchased with my Seven Bank Cash Card with Debit Card Service. When will my account be refunded?
• What is the exchange rate when withdrawing local currency from an ATM overseas with a Seven Bank Cash Card with Debit Card Service?
• I want to use my Seven Bank Cash Card with Debit Card Service to shop on the Internet but there is only a field to enter a credit card number. Can I pay with debit?
• My Seven Bank Cash Card with Debit Card Service expired. When will I receive a new card?
• My Seven Bank Cash Card with Debit Card Service will expire soon. How do I renew it?
• Are Seven Bank Cash Cards with Debit Card Service compatible with J/Secure?
• I have not received any email notifications about Seven Bank Cash Card with Debit Card Service. Why?