FAQ

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• I received a payment notification after canceling my Seven Bank Cash Card with Debit Card Service. Why?
• I am using nanaco. If I change my card to a Seven Bank Cash Card with Debit Card Service (nanaco integrated card), will I inherit my nanaco points?
• Will I receive nanaco bonus points when I make payments with my Seven Bank Cash Card with Debit Card Service?
• I want to send an International Money Transfer from overseas to a Seven Bank account. What is the SWIFT code?
• Do I have to present my Individual Number (My Number) when opening a bank account?
• I want to know the business days of the payment centers and receiving banks etc., for international money transfers, what should I do?
• Can I use a card that was issued outside of Japan, at Seven Bank ATMs?
• After I perform a domestic money transfer from my Seven Bank account, how do I check whether I performed the operation correctly or not?
• Can I apply for International Money Transfer Service at the same time when I open a Seven Bank account?
• My smartphone screen froze when accessing the Seven Bank website. What should I do?