FAQ

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• When using a Seven Bank cash card with debit card function at a physical store, do I need to authenticate using a "J/Secure" one-time password or a pre-registered password?
• How can I set up the Seven Bank International Money Transfer App?
• When I submit my residence card via the Residence Card Submission Site, will I receive contact from Seven Bank if there is any deficiency in the registered information?
• What should I do when I forgot to take the cash I withdrew or my cash card with me from a Seven Bank ATM?
• When I made an application for the International Money Transfer Service via the Direct Banking Service, I received a letter notifying me of the deficiency in my application. Wha...
• I received a cash card from Seven Bank although I have not taken any procedure.
• I use a Seven Bank Cash Card with Debit Card Service incorporating nanaco. Upon renewal of the card, will the nanaco balance and nanaco points on my current card be transferred ...
• What kinds of identity verification documents are necessary to apply for a Seven Bank account?
• I applied for a Seven Bank Cash Card with Debit Card Service. When will I receive the card?
• Is a fee incurred when a Seven Bank Cash Card with Debit Card Service is issued?