FAQ

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• Are there any conditions for applying for a Seven Bank account?
• I reissued my Seven Bank Cash Card and I received my new card. What should I do with my old card?
• How do I terminate my Seven Bank account?
• Is there a way I can check a summary of the transaction details in my Seven Bank account?
• I would like to open a Seven Bank account. Are there any conditions when opening a Seven Bank account at the ATM?
• I uninstalled the Seven Bank International Money Transfer App without completing the takeover settings for the app. What should I do?
• I have registered for app authentication. Do I need a Direct Banking Card?
• Can I check the information I have registered with Seven Bank?
• I applied for the International Money Transfer Service simultaneously when applying for a Seven Bank account. When will I receive a cash card?
• When I inserted my cash card into a Seven Bank ATM, the screen displayed a message,"this card is invalid." What should I do?