FAQ

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• What is the financial institution code (bank code) for Seven Bank?
• I applied for a Seven Bank account, when will I receive my cash card?
• What should I do if I lose (due to misplacement or theft) my Seven Bank cash card?
• How do I change the PIN for my Seven Bank cash card?
• What should I do if I accidentally performed a domestic money transfer to another bank?
• How do I place a time deposit for my Seven Bank account?
• Is my Seven Bank account covered by deposit insurance?
• Can I use my passbook at Seven Bank ATMs?
• Will receiver accounts that I register through Seven Bank ATMs show up in the Direct Banking Service?
• Can I use Direct Banking Service overseas?