FAQ

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• Can I apply for Loan Service from a Seven Bank ATM?
• Can I apply for a loan service at the same time as opening a Seven Bank account?
• Can I apply for the Loan Service with my former IY Bank cash card?
• I accidentally transferred money into a Seven Bank account as part of a bank transfer scam. How should I request this money be reimbursed?
• I currently hold Seven Bank shares. How can I change registered information such as my address?
• I have opened a Seven Bank account (or had a cash card reissued), but my Seven Bank cash card has not arrived. What should I do?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay for purchases at 7-Eleven and other convenience stores or other shops?
• Can I recharge nanaco (add money to nanaco) from Seven Bank accounts?
• What are services are available with the Direct Banking Service?
• I am a foreign national, how can I open a Seven Bank account?