FAQ

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• I inserted my cash card into a Seven Bank ATM but it came out immediately. What should I do?
• Can I change the maturity instructions for Time Deposits for my Seven Bank account (to automatically renew the Time Deposit for both the interest and the principle or for the pr...
• What can I do at Seven Bank ATMs?
• Can I use coins at Seven Bank ATMs?
• Please tell me about the security measures of Seven Bank.
• I performed a balance inquiry in my Seven Bank account. How current is this information?
• What are the service charges for using Seven Bank ATMs?
• After I complete the procedure for the Automatic Payment Service in the Direct Banking Service, will a debit incur right away?
• What should I do  if I cannot view my transaction statement in a PDF file via the Direct Banking Service?
• When using the Seven Bank International Money Transfer App, where can I find a one-time password that is necessary for app authentication?