FAQ

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• Can I set up automatic savings installments each month for a certain amount using time deposits in my Seven Bank account?
• Can I withdraw cash at overseas ATMs with a Seven Bank Cash Card with Debit Card Service?
• Can I use coins at Seven Bank ATMs?
• When a financial institution I bank with is closed, can I still use that institution's cash card at Seven Bank ATMs?
• For which companies can I use ATM Madoguchi (open an account / change information)? What kind of procedure can I perform via an ATM?
• What should I do if an automatic domestic money transfer cannot be carried out due to insufficient funds?
• Can I use Direct Banking Service overseas?
• When using the Seven Bank International Money Transfer App, where can I find a one-time password that is necessary for app authentication?
• How can I set up the Seven Bank International Money Transfer App?
• How can I know whether my Cash Card with Debit Card Service is compatible with contactless payment?