FAQ

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• When using a Seven Bank cash card with debit card function at a physical store, do I need to authenticate using a "J/Secure" one-time password or a pre-registered password?
• My "My Seven Bank App" is linked to "nanaco".  My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how t...
• I want to cancel only the debit function of a Seven Bank Cash Card with Debit Card Service.
• How can I change the amount limit for my Seven Bank Cash Card with Debit Card Service?
• Is there an amount limit with a Seven Bank Cash Card with Debit Card Service?
• What is the exchange rate when withdrawing local currency from an ATM overseas with a Seven Bank Cash Card with Debit Card Service?
• How can I withdraw local currency from an ATM overseas with my Seven Bank Cash Card with Debit Card Service?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay in installments?
• I have not received any email notifications about Seven Bank Cash Card with Debit Card Service. Why?
• Will I receive points other than nanaco points when I use my Seven Bank Cash Card with Debit Card Service?