FAQ

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• What is the Debit Service?
• Why are my statements in MyJCB, and the Direct Banking Service not up-to-date?
• What kind of ATM can I use overseas?
• Do I have to present my Individual Number (My Number) when opening a bank account?
• Even though I am registered for the Point Service, I have not received any points.
• What do I do if I forget my Logon ID?
• What are the daily transaction limits at Seven Bank ATMs?
• How do I switch from a temporary PIN to a PIN?
• What are the service hours for Seven Bank ATMs?
• When can I start using the Loan Service after applying?