FAQ

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• Can I use my Seven Bank Cash Card at ATMs other than Seven Bank ATMs?
• I lost the email or postcard that contained my temporary PIN.
• When I submit my residence card via the Residence Card Submission Site, will I receive contact from Seven Bank if there is any deficiency in the registered information?
• Restrictions are imposed on my use of the account because my registered period of stay has expired. Can I submit my residence card via an ATM?
• What should I do when I have entered an incorrect PIN and my Seven Bank cash card has been locked?
• Can I register my Seven Bank debit card for Apple Pay or Google Pay?
• What is the membership fee for the Seven Bank Cash Card with Debit Card Service?
• Is there an audit to join the Seven Bank Cash Card with Debit Card Service?
• Are there any conditions to apply for a Seven Bank Cash Card with Debit Card Service?
• How can I apply for a Seven Bank Cash Card with Debit Card Service?