FAQ

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• I want to use my Seven Bank Cash Card with Debit Card Service to shop on the Internet but there is only a field to enter a credit card number. Can I pay with debit?
• If I change my cash card to a Cash Card with Debit Card Service that is compatible with contactless payment, will the debit card number and the nanaco number also change?
• What is contactless payment using a Cash Card with Debit Card Service?
• Are Seven Bank Cash Cards with Debit Card Service compatible with J/Secure?
• How can I know whether my Cash Card with Debit Card Service is compatible with contactless payment?
• My "My Seven Bank App" is linked to "nanaco".  My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how t...
• I use a Seven Bank Cash Card with Debit Card Service incorporating nanaco. Upon renewal of the card, will the nanaco balance and nanaco points on my current card be transferred ...
• When my Seven Bank Cash Card with Debit Card Service is reissued, will my debit card number or nanaco number be changed?
• When is the debit date and the deposit date in the Monthly Auto-Deposit Service?
• I want to know why the withdrawal from the debit account failed.