FAQ

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• Which password should I use when using J/Secure?
• How can I register with J/Secure?
• At which JCB member merchants can I use J/Secure?
• I received a new card. What should I do with my current card?
• A deposit was not made on the deposit date. Why?
• What can I do on MyJCB?
• Can I suspend the Monthly Auto-Deposit Service temporarily?
• I applied for the International Money Transfer Service simultaneously when applying for a Seven Bank account. When will I receive a cash card?
• I applied for a Seven Bank account, when will I receive my cash card?
• How long does it take to reissue a cash card?