FAQ

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• When can I start using my Seven Bank Cash Card with Debit Card Service?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay in installments?
• How do I make payments when I use my Seven Bank Cash Card with Debit Card Service?
• My Seven Bank Cash Card with Debit Card Service will expire soon. How do I renew it?
• If I lose my Seven Bank Cash Card with Debit Card Service overseas, will you issue an international emergency card?
• Can I write my signature in kanji, hiragana, and/or katakana, alphabet on the back of my Seven Bank Cash Card with Debit Card Service?
• I have not received any email notifications about Seven Bank Cash Card with Debit Card Service. Why?
• I forgot my Debit Card PIN. What should I do?
• I am using nanaco. If I change my card to a Seven Bank Cash Card with Debit Card Service (nanaco integrated card), will I inherit my nanaco points?
• I lost my Seven Bank Cash Card with Debit Card Service (nanaco integrated card) and had my card reissued. Will my nanaco points be inherited?