FAQ

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• Will I receive points other than nanaco points when I use my Seven Bank Cash Card with Debit Card Service?
• Will I still receive nanaco points when I use my Seven Bank Cash Card with Debit Card Service at a non-Seven & i Group JCB merchant?
• I used my Seven Bank Cash Card with Debit Card Service. When will I receive nanaco points?
• What is the return rate of the Seven Bank Cash Card with Debit Card Service points?
• If there are insufficient funds (such as a debit) in my ordinary deposit account, will an automatic loan incur?
• What if my Seven Bank account (ordinary deposit) balance is not enough for the monthly repayment amount in the Loan Service? Will a debit incur to my account?
• I received an advance notice on card renewal. What kind of procedure should I take?
• I have not been issued a new card. Can I continue to use my current card?
• Can I change my cash card to one that is compatible with contactless payment?
• I use my current card to pay utility bills. Can I continue to pay these bills using a new card?