FAQ

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• When are transfers from other banks to Seven Bank accounts made?
• What services are available with smartphones?
• What is the timing for the exchange rate used in international money transfers?
• Does Seven Bank issue a certificate of full payment or cancellation certificate for the Loan Service?
• When does the first Loan Service monthly repayment start?
• What should I do if I get a payment limit error for a Loan Service borrowing at a Seven Bank ATM?
• Are there any restrictions on the purpose of the loan (use) in the Loan Service?
• When entering my annual salary for the Loan Service application, which year's salary should I enter?
• In the screening for the Loan Service, will Seven Bank make a phone call to my registered telephone number or workplace?
• Will all funds stolen through bank transfer scams be returned?