FAQ

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• How can I register with J/Secure?
• How to receive the cash card after opening an account.
• I am hard of hearing. Please tell me how to submit an inquiry, other than by telephone.
• Please tell me how to find an ATM based on its ATM number.
• How do I make a transfer from my Seven Bank account?
• How much is the fee for reissuing a cash card?
• How do I stop the (paid) paper statement mailing service?
• How long does it take to reissue a cash card?
• How many bank bills can be deposited or withdrawn per transaction at the maximum via a Seven Bank ATM?
• How can I change the financial institution registered for direct debit?